Job Details

Donor Engagement And Events Internship

About

Description

Reporting to Retentions manager and working directly with Donor Engagement and Events officer, Donor Engagement and Events Intern will provide support on all the fundraising Events and merchandise, he/she/they will ensure all the administration and logistical running of events. Providing essential personal contact to donors and qualified prospects by handling customer service issues, facilitating donors’ Events queries, crowd funding platforms like Givengain, recording of EFT donations on CRM and assisting in all retention activities while learning about fundraising and donor care.

Responsibilities

Pro-active Events and Engagement program:
Support the planning and organizing of Fundraising Events such as Marathons, ML Webinars, school visits, donor fundraising initiatives etc
Ensure that all EFT, crowdfunding and Merchandise website donations are recorded on the database
Provide support and actively track and report on the Merchandise and events
Facilitate the delivery of Merchandise and events logistics
Proactively communicate with donors in a timely and appropriate manner to: thank/welcome them and systematically encourage engagement
Work with the Donor Care team to implement the Events strategy by Researching and suggesting new ways and connections for events fundraising initiatives

Qualifications

Minimum of National Diploma or Bachelor Degree qualification in Marketing, Business Administration, Public Relations and Communications
Proficiency with Microsoft Office, including Word and Excel, and a working knowledge of search functions for donor research purposes; Knowledge of working with databases, events and websites a plus
Organizational skills and ability to prioritize workload in a timely manner to complete assignments when faced with many deadlines and competing requirements
Excellent verbal and written skills
Willingness to learn skills in coordinating and managing personalized Donor relationships